Body
The UW-Superior Technology Help Desk is the primary point of contact for technology-related questions and support. Students, faculty, and staff can contact the Help Desk in several ways.
Submit a Help Desk Ticket
For most technology issues, you can submit a Help Desk ticket online:
Self-Service Portal: uwsuper.edu/helpdesk
You can submit a ticket at any time. After your request is received, a Help Desk ticket will be created so that the issue can be tracked.
Contact the Help Desk
You can also contact the Technology Help Desk directly:
- Email: helpdesk@uwsuper.edu
- Phone: 715-394-8300
- In Person: Swenson Hall, Room 2100
Help Desk Hours
Regular Hours:
Monday–Friday, 7:45 a.m.–5:00 p.m.
Break/Summer Hours:
Monday–Friday, 7:45 a.m.–4:30 p.m.
Online tickets can still be submitted outside of these hours.
Before Contacting the Help Desk
When reporting a technology issue, provide as much information as possible. Helpful information may include:
- Your name and contact information
- Campus computer number, if applicable
- Computer or device model
- Location of the device or problem
- A description of the issue
- Screenshots or error messages
- Any troubleshooting steps you have already tried
Providing these details can help the Technology Help Desk diagnose and resolve your issue more efficiently.