Identifying Phishing Emails

Phishing emails are fraudulent messages designed to trick you into sharing passwords, personal information, financial information, or other sensitive data. These messages may appear to come from UW-Superior, a coworker, a supervisor, Microsoft, Okta, or another trusted organization.

Common Signs of a Phishing Email

๐—จ๐—ฟ๐—ด๐—ฒ๐—ป๐˜ ๐—ผ๐—ฟ ๐—ง๐—ต๐—ฟ๐—ฒ๐—ฎ๐˜๐—ฒ๐—ป๐—ถ๐—ป๐—ด ๐—Ÿ๐—ฎ๐—ป๐—ด๐˜‚๐—ฎ๐—ด๐—ฒ

Be cautious of messages that pressure you to act immediately. Examples may include warnings that your account will be disabled, your email will be deleted, or you will lose access unless you respond quickly.

๐—จ๐—ป๐—ฒ๐˜…๐—ฝ๐—ฒ๐—ฐ๐˜๐—ฒ๐—ฑ ๐—ฅ๐—ฒ๐—พ๐˜‚๐—ฒ๐˜€๐˜๐˜€

Be suspicious of unexpected requests for passwords, verification codes, gift cards, money, banking information, or personal information.

๐—ฆ๐˜‚๐˜€๐—ฝ๐—ถ๐—ฐ๐—ถ๐—ผ๐˜‚๐˜€ ๐—ฆ๐—ฒ๐—ป๐—ฑ๐—ฒ๐—ฟ ๐—”๐—ฑ๐—ฑ๐—ฟ๐—ฒ๐˜€๐˜€๐—ฒ๐˜€

Check the senderโ€™s full email address, not only the display name. A phishing email may use a name you recognize while coming from an unfamiliar or misspelled email address.

๐—จ๐—ป๐—ณ๐—ฎ๐—บ๐—ถ๐—น๐—ถ๐—ฎ๐—ฟ ๐—ผ๐—ฟ ๐— ๐—ถ๐˜€๐—น๐—ฒ๐—ฎ๐—ฑ๐—ถ๐—ป๐—ด ๐—Ÿ๐—ถ๐—ป๐—ธ๐˜€

Before selecting a link, place your cursor over it to preview the destination. On a mobile device, press and hold the link without opening it. Do not select the link if the destination looks unfamiliar, misspelled, or unrelated to the organization named in the message.

๐—จ๐—ป๐—ฒ๐˜…๐—ฝ๐—ฒ๐—ฐ๐˜๐—ฒ๐—ฑ ๐—”๐˜๐˜๐—ฎ๐—ฐ๐—ต๐—บ๐—ฒ๐—ป๐˜๐˜€

Do not open an attachment you were not expecting, especially if the message asks you to enable editing, enable macros, sign in, or provide account information.

๐—ฆ๐—ฝ๐—ฒ๐—น๐—น๐—ถ๐—ป๐—ด ๐—ฎ๐—ป๐—ฑ ๐—š๐—ฟ๐—ฎ๐—บ๐—บ๐—ฎ๐—ฟ ๐—˜๐—ฟ๐—ฟ๐—ผ๐—ฟ๐˜€

Phishing emails may contain unusual wording, poor grammar, inconsistent formatting, or greetings that do not match how the sender normally communicates.

๐—จ๐—ป๐˜‚๐˜€๐˜‚๐—ฎ๐—น ๐—ฆ๐—ถ๐—ด๐—ป-๐—œ๐—ป ๐—ฅ๐—ฒ๐—พ๐˜‚๐—ฒ๐˜€๐˜๐˜€

Be cautious if an email directs you to sign in through an unfamiliar webpage. UW-Superior will not ask you to send your password by email.

What to Do If You Are Unsure

Do not reply to the message, open attachments, select links, or provide information.

Contact the sender using a trusted phone number or a separate email message to confirm whether the request is legitimate.

If the message appears suspicious, use the ๐—ฅ๐—ฒ๐—ฝ๐—ผ๐—ฟ๐˜ ๐—ฃ๐—ต๐—ถ๐˜€๐—ต๐—ถ๐—ป๐—ด option in Outlook.

If you selected a suspicious link, opened an unexpected attachment, entered your password, or approved an unexpected Okta request, contact the Technology Services Help Desk immediately.

If you have any questions, please contact the Technology Services Help Desk.

๐—˜๐—บ๐—ฎ๐—ถ๐—น: helpdesk@uwsuper.edu
๐—ฃ๐—ต๐—ผ๐—ป๐—ฒ: 715-394-8300
๐—Ÿ๐—ผ๐—ฐ๐—ฎ๐˜๐—ถ๐—ผ๐—ป: Swenson Hall 2100

The Help Desk is available Monday through Friday, 7:45 a.m. to 4:30 p.m. during summer break and winter break, and 7:45 a.m. to 5:00 p.m. when school is in session.